7 industry templates

Start from a template that already speaks your trade.

Pick your industry and Replai comes pre-loaded with the right questions, flows and tone. Tweak from there β€” you're not starting from a blank page.

Salon & barber

Bookings & reminders

Fills the chair while you're behind it β€” books, confirms and reminds so no-shows stop eating your day.

  • Service menu with durations & prices
  • Booking flow with stylist selection
  • Automatic confirmations & reminders
Any space for a cut & colour on Saturday?
We've got 10:30 or 14:00 with Lerato on Saturday β€” want me to book one? πŸ’‡

Restaurant

Tables & menus

Answers the dinner rush β€” menus, dietary questions, table bookings and directions, while your floor staff serve.

  • Menu questions incl. dietary info
  • Table reservations & group bookings
  • Hours, parking & directions
Do you have vegan options? Table for 6 tonight?
We do β€” 4 vegan mains 🌱 I can book you at 19:00 or 20:30 for 6. Which works?

Online store

Catalogue & payments

Turns product questions into paid orders β€” stock checks, sizes, delivery info and secure payment links in chat.

  • Catalogue search & stock answers
  • Payment links to close the sale
  • Delivery, returns & order status
Is the linen dress in stock in a medium?
It is! R650, medium available. Here's a secure payment link to check out πŸ‘‡

Clinic & practice

Appointments & intake

Books appointments and handles intake politely and privately β€” and knows when a question needs a professional.

  • Appointment booking & rescheduling
  • Pre-visit intake questions
  • Escalates medical questions to staff
Can I see the dentist this week? It's not urgent.
Of course β€” Dr Naidoo has Thursday 11:00 or Friday 15:30 open. Shall I book one?

Real estate

Listings & viewings

Qualifies buyers and tenants before they reach an agent β€” budget, area, timing β€” and books the viewing.

  • Listing questions & availability
  • Lead qualification (budget, area)
  • Viewing bookings for agents
Is the 2-bed in Parkhurst still available?
It is β€” R1.85m, pet-friendly. I can book you a viewing Saturday morning. Interested?

Gym & studio

Sign-ups & classes

Signs up members at 22:00 when motivation strikes β€” plans, class schedules and trial sessions, instantly.

  • Membership plans & pricing
  • Class schedules & booking
  • Free trial sign-ups
How much is a monthly membership? Any joining fee?
R450/month, no joining fee this month πŸ’ͺ Want me to book you a free first session?

General service

Quotes & callbacks

For plumbers, electricians, cleaners and every trade β€” captures the job details and books the callback.

  • Job detail capture (what, where, when)
  • Quote requests routed to you
  • Callback scheduling
Geyser is leaking β€” can someone come today?
Sorry to hear that! I've logged it as urgent 🚨 What's your area? I'll get you a callback within 30 min.

Don’t see your industry?

Start from the general service template and train it on your knowledge β€” Replai adapts to any business that answers customers.

Build your agent

Every template is a head start, not a cage.

Templates set the starting flows and tone β€” everything stays editable, and your own knowledge always comes first.

1

Pick your template

Choose your industry at signup. Greeting, flows, tone and the right questions come pre-loaded.

2

Make it yours

Add your prices, services and policies β€” crawl your site or upload PDFs. Replai speaks your brand.

3

Test, then go live

Chat with your agent in the playground until it sounds right, then switch it on. Same afternoon.

A real person replies Β· made in Joburg

Stop losing customers after hours.

Give every customer an answer in seconds β€” on WhatsApp and your site β€” while your team gets their evenings back. Go live this afternoon.

14-day free trial No setup fees Cancel anytime POPIA-aware